Frequently Asked Questions
Everything you need to know about your Blue Horizon experience.
What is the standard shipping time for my order?
We offer express worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping usually takes 7-12 business days depending on your location.
How can I track my package?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your shipment's progress in real-time.
What is your return policy?
We accept returns on all unworn and unwashed items within 30 days of delivery. Please ensure that all original tags are attached and the items are in their original packaging.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your materials sustainably sourced?
Blue Horizon is committed to ethical fashion. We use high-quality, durable materials sourced from suppliers who adhere to strict environmental and fair-labor standards.